Hi, how can we help you today?
Hi, how can we help you today?
This section walks you through managing your organization workspace in Scenario, from adding team members to tracking usage and configuring essential settings. Whether you're a solo creator or leading a large team, these tools will help keep your Scenario workspace organized and your projects running smoothly.
To access your organization settings, locate the colored icon displaying your organization's initials in the upper left corner of the interface. Hover over it and select "Manage Organization" from the dropdown menu. This opens a comprehensive dashboard with multiple tabs for different management functions.
If you're checking usage statistics specifically, navigate to the “Projects” section and click Dashboard to view your activity metrics.
The General tab provides access Organization ID - you can copy it with a single click if needed for support requests. This ID is essential when transferring models between workspaces and for various API functions. Below this, you can modify your Organization Name by typing a new name and clicking Save to update it.
Should you need to delete your organization, you'll find this option at the bottom of the screen. Important: you cannot delete an organization with an active subscription. You must first downgrade to a Starter Plan before the deletion option becomes available. Deleting an organization permanently removes all associated data and cannot be undone, so proceed with caution.
The “Members” tab allows you to build and organize your team effectively:
To add new collaborators, click the Add button and enter their email addresses directly (using commas to separate multiple entries) or upload a CSV file containing email addresses in the format: email1;email2;....
Next, assign each person a role - Admin for team leaders who need full access to organization settings, or Member for regular contributors. Click Add to send invitations. The current members list displays everyone in your workspace along with their roles. You can promote members to Admin status or remove them as needed using the controls next to each name.
For Team plans, you can manage the number of seats in your organization through the Plans section. Adding seats charges a prorated amount for the remaining billing period, while removing seats takes effect in the next cycle. Remember that Team plans require a minimum of 3 seats.
API keys allow you to connect Scenario with external tools and services securely:
Navigate to the API Keys tab and click “Add API Key” to create a new key. Give it a descriptive name that helps identify its purpose, then click “Create API Key”.
Once generated, copy your key. For security reasons, the key is partially hidden on screen. Create separate keys for different projects or integrations rather than reusing a single key across multiple services.
The Dashboard provides insights into how your workspace is being utilized:
Select a time range (such as Last 7 Days or Last 30 Days) to view key metrics including Credits consumed, number of generations, models trained, and other editing actions performed.
A graph at the bottom of the page show trends over time, helping you identify usage patterns and plan your resources accordingly.
The Plans tab helps you manage your subscription and ensure it meets your team's needs:
This section displays your Current Plan details including renewal date and billing cycle. You can monitor your Creative Unit usage and see when your units will reset (for example, "resets in 3 days").
Available plans are listed with their features and pricing (Creator: $15/month, Pro: $45/month, Team: $150/month, and Enterprise with custom terms). If needed, you can downgrade your plan by clicking the Downgrade button.
Toggle between annual and monthly billing options - annual billing typically offers a 20% discount. You can also purchase additional Creative Units if you need more capacity before your next reset date.
The Cost Calculator helps you forecast expenses based on your anticipated usage:
Adjust the sliders for different activities like image generation, model training, enhancements, vectorizationn textures or skybox creation and more. The estimated credit amount updates in real-time as you adjust these values.
The Support tab provides multiple channels for getting help:
Contact Support directly to submit a ticket for personalized assistance.
Access the Knowledge Base to find detailed guides and tutorials for common questions.
Join the Discord Community to connect with other creators and developers using Scenario.
You can also visit the “Feature Request“ Board to suggest new capabilities you'd like to see added to the platform - see https://feedback.scenario.com/
Different support options are available to users on different plans, ensuring you can get help whenever you need it.
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Quentin